Role of Customer Service in B2B Business Model

Out of many businesses around us B2B suppliers and companies are the ones on which most of the market depends. The sale approach and marketing strategy of these businesses are very different from that of B2C businesses. Customer service brings exceptional value to the business. There should be a desired need in companies to provide effective customer services. In this…

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Business Sustainability through Collaboration and Partnership

Doing everything yourself can be tempting in the beginning when funds are few and ambitions high. While there’s nothing wrong with a hands-on approach, taking on more than you can handle, especially in areas where you lack experience, can be damaging. Sustainable growth is among the biggest challenges any business leader faces, but it isn’t a problem if we find…

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Tips to Develop Management Team for Small Business

To thrive, all businesses require a certain range of skills. There will be many different responsibilities upon you if you are an owner of a small business. You will realize that eventually you are better and worse at some roles than others. At some point in time in your business, these skills must be refurbished and improved. It is quite…

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Does your Business need a CRM?

Before we answer the million-dollar question, lets quickly understand “ What is CRM”  CRM or Customer Relationship Management refers to all strategies, techniques, tools, and technologies used by businesses for developing, retaining and acquiring customers. In today’s digital world it also stands for a set of  tools that allow a company to manage and analyse its own interactions with its past,…

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